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Delivery
You should select shipping method to proceed an order.

For international orders - standard(with or without sweatshirt).
For orders throughout Russia:
1. Standard shipping(with or without sweatshirt)
2. Courrier service EMS Russian post
3. Express shipping to Moscow(delivery on the next work day)

Shipping cost will be counted automatically according to the tariffs of the carriers.

(!)The order processing is made within 1-3 working days, excluding the day of ordering. Delivery times meet the deadlines of shipping companies. Please consider this information while ordering.

In case there are any questions regarding your order, the online store manager will contact you for clarifying details.
(!)In case the manager trying to contact you won't get any response within 3 days, the order will be cancelled. Please keep in touch and specify your data correctly.


Standard shipping

The trackable shipping by Russian post. Likely, you should pick up the parcel at the local post office.

The average delivery time throughout Russia: 4-14 work days.

The average time for international shipping: 2-4 weeks.

Please note:
  • The shipping is trackable, but Russian post system is not integrated with systems of all countries, that's why sometimes when parcel leaves Russia, a status of a parcel updates with some delay.
  • the delivery cost is calculated automatically in accordance with the tariffs of Russian post;
  • The parcels are sent on Wednesdays;
  • In 2-3 days after the order is shipped you'll receive the traking number by e-mail, so you can track the order at pochta.ru
  • (!) If the recipient doesn't collect the order at the local post office within one month after arrival, the order is returned to sender, resending will be charged additionally

Courier delivery throughout Russia

Courier service "Ems Russian Post". Your order will be delivered to the address in your order.

The delivery time for Russia: 2-10 work days.

Please note:
  • here you can see the list of cities to which carrier delivers and delivery time;
  • The orders are sent on work days on the following day after ordering, if the order was made until 14:00.
  • You will receive a tracking number by e-mail within 2-4 business days after ordering.

Express shipping to Moscow

The express delivery to Moscow delivery for next work day by courier service express.ru. The order will be delivered to the address in your order.

The orders are sent on work days on the following day after ordering, if the order was made until 14:00.

Returns&Refunds

The refund of the items you bought is possible within seven days after receiveing the order, regardless the shipping method. Please contact us via email order@sashaunisex.com and notify us in advance about your intention to return or exchange goods(with marks of positions for exchange).

Once we receive the product and verify it, the refund or exchange will be made. You'll get the return by the same method you chose during checkout.

The return and exchange shipping is at the customer's expense.

Please note that the clothes with any stains(e.g., cosmetics) is not accepted to return or exchange.


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